Cancellation and refunds.

Cancellation. You can cancel autopay at any time in your dashboard under Subscription. Nothing is charged after that, and your plan runs to the end of the month already paid. Your page stays online on the Free plan when a paid plan ends.

Refunds within 7 days. If you are not happy, write to support@ourdigitalplatform.com within 7 days of your payment with your order number (it is on your receipt and in your dashboard under Subscription). We refund the full amount.

After 7 days. Payments are not refundable after 7 days, except where the law requires it or where we could not provide the plan you paid for.

How refunds are paid. Refunds go back to the same UPI account, card or bank account through Razorpay. They are started within 2 working days of approval and usually reach you in 5 to 7 working days, depending on your bank.

Failed or double payments. If money left your account but the payment failed, or you were charged twice for one order, the bank or Razorpay returns it automatically, usually within 5 to 7 working days. If it has not arrived, write to us with the payment reference.

After a refund, the features of that plan switch off and your page moves to the Free plan. Your content is never deleted.

Refund questions: support@ourdigitalplatform.com, with your order number.